West Point Driving School

KCRA 3 Rides Along with West Point!

When KCRA 3 asked if they could ride along with West Point Driving School, we were more than happy to oblige! Click to see the full report!

(Special thanks to Amy Braafladt, the "student" in this video who was already licensed at the time of shooting.)

A Letter From the Owner

October 2, 2011

Welcome Students, Future Students, and Family!

You're probably here because you're looking for the best driving school for your money. Every driving school says: "We're the best!" and they all seem pretty sure of themselves. So what are you to do?

Well, whatever driving schools may claim, nobody knows customer satisfaction better than customers! So if you're shopping around, I suggest reading online reviews of each driving school. Also check ratings with the Better Business Bureau, including any complaint reports. And when you call a driving school, you shouldn't feel rushed into buying a behind the wheel training package.

We will never be the least expensive driving school, and that means we have to earn your trust before you pay. I try to put myself in your shoes: When I'm looking for a service, I want to see transparent written policies. To me it's also important that I can talk to knowledgeable, courteous staff who have the authority to address my concerns. I think these things are important to you too. Nothing is more important to us than our reputation. My number one job is to ensure your experience is beyond excellent, from your first phone call, to the day you get your license.

Here are a few of our unique policies:

●	Yes, parents are always welcome to ride along! Only about 1 in 5 families decide to do this, but if you think this unique policy isn't important, consider this: There are reasons driving schools don't allow parents in the car. They usually claim: "Our insurance doesn't cover that." I promise, insurance is not the reason � Insurance covers every passenger. It's really this simple: They don't want to be scrutinized by experienced drivers. We have a rock-solid reputation because we're very good at what we do. So the more people watch us work, the better!
●	There will never be other students in the car! Other driving schools "piggyback" appointments to increase their profit. This is a terrible practice! Not only does it stress out the student, sometimes it's even worse: Driving schools that do this may require students to drive roads they're not ready for (including freeways) to get to next student's house! At West Point, your time is focused on your specific needs — Not picking up strangers and taking them home.
●	We pay instructors much more than other schools! Why does this matter? Here's why: In the Sacramento area, the lowest price you'll find for a 6-hour behind the wheel training package is about $250. I know the costs, so I say this confidently: Any driving school that operates profitably with such low fees can hardly pay instructors more than minimum wage. At that pay rate, it's pretty hard to hire instructors who enjoy their job � Let alone "true driving experts" with friendly personalities. We pay to retain the very best. Each West Point instructor has prior experience in areas such as law enforcement or commercial driving of large vehicles. They enjoy meeting people and making a difference. Our professionals just wouldn't be available if we were to compete on price alone!
●	We don't hire telemarketers! When you call our school, you speak to someone trained to answer your questions. When you're ready, we would be happy to process your enrollment.
●	Our "No questions asked" refund policy! You'll get 100% of your money back for any prepaid behind the wheel lessons you don't wish to use. That's just plain fair -- No big deal right? Unfortunately, most driving schools don't agree. The industry standard seems to be: "No refunds, period." Clearly, if a driving school has a lot of unhappy customers, refunds would be very costly. At West Point, it's very rare that people request a refund. But if it happens, we will honor your request immediately.

Simply put: We do things differently here! We're very proud of our school, and we're proud of our students. That's why we say: "We know our students... And they know us!"

Enroll right now from this website! Or call (916) 381-3211 — and get to know us!

Paul Burton, Owner
West Point Driving & Traffic School